Your privacy is important to us. It is NexusAlpha Investments' policy to respect your privacy regarding any information we may collect from you across our website, NexusAlpha, and other sites we own and operate.
1. Information We Collect
We only ask for personal information when we truly need it to provide a service to you (e.g., account registration). We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
Information we may collect includes:
- Contact Information: Name, email address, phone number (optional).
- Account Information: Username, password (hashed), user preferences.
- Usage Data: Information about how you use our website and platform (e.g., features used, actions taken). This is to improve our services.
- Financial Information: Information related to your deposits, withdrawals, and investment activities as necessary to provide our services.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and the NexusAlpha platform.
- Improve, personalize, and expand our website and platform.
- Understand and analyze how you use our website and platform.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Process your transactions and manage your account.
- Comply with legal and regulatory requirements.
3. Log Files
NexusAlpha follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
4. Cookies and Web Beacons
Like any other website, NexusAlpha uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
5. Security of Your Personal Information
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it (e.g., industry-standard encryption, secure servers, Supabase Auth for authentication). But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
6. Children's Privacy
Our Service does not address anyone under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personally identifiable information from children. In the case we discover that a child has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacy@nexusalphainvestments.com.
Last updated: 6/25/2025